As a client of Justice Property Management, you will be assigned a team of people who know you and know your property. Each team is headed up by a property manager, who gives daily updates to our Managing Partners, George Martin and Justin Lane. This team will work together to manage your property, and has the resources of the entire company to support them.
When you call Justice Property Management, you will speak to a member of your service team. In the instance that a team member is unavailable to speak with you, our policy is to return all calls within one hour on regular business days.
Rather than being bounced from person to person, your team members are familiar with your property and have the knowledge to give you straight answers to your questions.
You will have your property manager’s mobile phone number to call in the event of an emergency. If your property manager is unavailable, you will also have the mobile phone of our Managing Partners, George Martin and Justin Lane.
We believe that communication between us is an essential ingredient for a successful working relationship. We have listened to the complaints of property owners whose top complaint is “I can’t seem to get them to call me back.”
When you call our office during normal business hours, you will speak with one of your team members, or get a call back within one hour if they are tied up in a meeting or out of the office.
We return calls within one hour during normal business hours, and answer every after-hours voice mail or email inquiry by 10:30am the next business day.
Using service companies and vendors recommended by your property manager can result in savings for your community, but the process must have integrity. You see, when your property management company provides maintenance or contracting services to your community using their own personnel, or personnel from an allied company, they may be doing so at your expense.
We have developed performance standards for all companies that we engage to provide services to our client communities. Those that we recommend are subject to the same criteria, and must submit competitive bids just like everybody else. You can be assured that you are receiving top notch services at competitive pricing.
When it comes to getting bids from service providers, our process is based on almost 15 years of experience in finding and hiring competent service providers. We are not aware of any other property management company that has such a comprehensive quality control system in place.
Many property managers fail to prepare bid specifications with sufficient detail. So the bidder makes some assumptions… and, since they want to get the work, their assumptions are usually going to result in a lower bid. When they get into the work itself, they charge for the work they’re required to do, which probably wasn’t priced into their bid.
We are experienced in preparing detailed bid specs so that service providers know up front what the expectations are. The happy result is that we are able to hold providers to their bids because the specs included the details of what was expected. If they underbid, then it’s their problem. This minimizes frustrating cost-overruns, which can bust the budget.
A bonus for you is that reputable service providers, vendors and suppliers prefer and appreciate the very detailed bid specifications that we prepare for them. It assures them that all bidders are held to the same standard. As a result, we tend to attract more quality providers to perform work in your community, and these companies are less likely to have questionable or unsavory workers as employees.
We at Justice Property Management firmly believe that it’s impossible to effectively manage your property from our desks… that site visits are a critical component to the management process, and they enable us to stay current on the condition of your property. We want to assess the condition of your buildings and equipment regularly to anticipate problems whenever possible, and minimize the number of tenant or shareholder issues.
Site visits are especially important in managing landscaping and other very visible services. We will typically visit your property every seven to ten days, with more frequent visits while larger projects are being undertaken.
We recognize that changing property managers can be complex and time-consuming.
We have carefully prepared a comprehensive, written transition plan and checklist that makes the process of changing much smoother, easier and less time-consuming for everybody. There’s no longer any reason to continue in a relationship that is not working well for you. Please go to “Request a Proposal” to begin the process.
We serve all areas of Central and Southern New Jersey and we provide property management services to properties all across the Jersey Shore.
Experienced, Professional, and Dedicated
As local experts with deep ties to the area, we offer the oversight your rental property deserves. Let us be your eyes and ears on Long Beach Island, ensuring your coastal retreat stays pristine and ready for your return or your next rental guests.
Looking for rental property management in LBI? Your search ends here!
